Frequently Asked Questions (FAQ)

BumpyPhoto.com offers PCT patent-pending custom-made photo reliefs from your photos. Your photo is converted from 2D to 3D and using advanced manufacturing techniques a full-color physical relief / sculpture / bas-relief / cameo is created. People and objects literally pop out giving a lifelike feel to your photos.

Because we put the bump back into your photos!

Please see our Photo Guidelines

Still not sure?

If you'd like to make sure your photos are suitable before placing your order, please email your photos to us at sales@BumpyPhoto.com and we'll let you know if they are suitable.

When adding your chosen BumpyPhoto product to your cart, one of the fields will allow you to upload a digital image file (such as a JPEG, PNG, BMP etc).

Alternatively, you can place your order and email us the photos later by responding to your order confirmation email.

Yes. The option is available on the product page. We can retouch them to remove shadowing, blemishes, red-eyes, soften wrinkles or remove shine, to name a few. Our Photo Retouching Service prices start at $35 per photo.

Yes, although the resulting BumpyPhoto will also be in black&white. If you want a color BumpyPhoto, we can colorize your photo for you via our Photo Retouching Service - prices start at $30 per photo.

Yes. Although you'll get better results without glasses. Please see our Photo Guidelines for further details.

Yes. We support pretty much any subject, although some give a better 3D effect than others. Please see our Photo Guidelines for further details.

Unfortuntaly, no. If you are not able to access a photo scanner, you can use online photo scanning services where you can mail your photo(s) to and get the digital images files emailed/mailed back to you.

The relief scuptures are made of a hard resin composite in full 24-bit color with a matte varnish. The colors are not painted on but are actually part of the make-up of a thick color outer layer of the model. Due the to the manufacturing process, the surface is slightly rough to the touch (sugar-coated) and some layering can be visible. Please avoid dropping, banging, wetting or direct sunlight.

Our products are not suitable for children and are collector items intended for adults. Some products may contain small parts not intended for children and can be a choking hazard.

Please find all the relevant details order policy page.

If you'd like to order many duplicates (100 to thousands) of the same BumpyPhoto relief, we can use a different manufacturing process to cut the production cost of each relief to tens of USD each. Note that there is setup tooling costs starting at $USD 1000 or so and production takes several weeks. Please contact us for a quote.

We can make them as big as needed. For this, we make them in tiles and fix them together. Please refer to Size dropdown box on our product pages for an idea of the cost versus size ratio, then please contact us for a quote.

Most items, such as sculptures and decorative objects, available in stores are mass-produced, enabling substantial cost savings. The initial design and engineering costs are amortized over time and quantity. For example, a single set of molds (costing thousands itself) produces thousands of identical items quickly and cheaply.

On the other hand, each of our products are unique and made-to-order. Manufacturing a single item can take up to several days of labour. Finally, the materials used by the custom manufacturing process are expensive.

Our standard packaging is mostly nondescript.

Not yet, but we hope to offer this soon.

It depends first on your selected production speed (between 4 weeks to 3 days). To that, you have to add shipping times. Domestic US shipping then takes between 1-2 business days with Express, 2-4 days with Air shipping and 4-6 days with Standard shipping. International shipment typically take 5-9 days with air shipping and 8-15 days with ground shipping.

If you need your item quicker or by a certain deadline, please contact email us with your requirements at sales@BumpyPhoto.com and we will quote you.

Yes, we ship to most countries.

We currently ship from the USA but expect to ship from other locations soon.

Your item will be shipped from the closest production facility to you (most likely from the USA). All days are in business days.

Shipping to the USA

• USPS Ground shipping [5-9 days] - $5.99
• USPS Air shipping (with tracking) [2-5 days] - $7.99

Shipping to the European Union/Canada

• USPS Ground shipping [7-15 days] - $14.99
• USPS Air shipping (with tracking) [5-12 days] - $26.99

Shipping to the Rest of World

• USPS Ground shipping [7-15 days] - from $34.99
• USPS Air shipping (with tracking) [5-12 days] - from $42.99

For the high-priority shipping options (such as USPS Express, Fedex or UPS), only the shipping rates estimates are available during the Store Checkout process. We might contact you with the final rates in some cases. We can ship using your Fedex or UPS account number if you have one. Please contact us for details. .

We reserve the right to edit the shipping method on your order to get it to you in the most economical and efficient way.

Via 2Checkout our secure online payment provider, we accept most major credit cards as well as Paypal. We do not accept American Express, Money Orders or Western Union.